Privacy Policy

Who We Are

Passport with Paris is a boutique travel advisory service providing travel planning, hotel bookings, cruise bookings, destination wedding support, and related travel services. If you have any questions about this Privacy Policy or your personal information, please contact:

Passport with Paris

• Email: hello@passportwithparis.com.au

• Website: www.passportwithparis.com.au

Information We Collect

We may collect personal information including:

• Name

• Email address

• Phone number

• Travel preferences and interests

• Travel dates and destination information

• Passenger details required for travel bookings

• Passport information where required for bookings

• Emergency contact information

• Information provided through enquiry forms, consultations, surveys, or correspondence

Where relevant to your travel arrangements, we may also collect additional information such as dietary requirements, accessibility requirements, mobility considerations, celebration details, and other information necessary to facilitate your travel experience.

We may also collect non-identifiable website usage information through cookies and analytics tools.

How We Collect Information

We collect information when you:

• Submit an enquiry form

• Request a quote or travel proposal

• Book travel services through us

• Subscribe to our newsletter

• Contact us by email, phone, or social media

• Interact with our website

How We Use Your Information

We use your information to:

• Respond to enquiries

• Provide travel planning and advisory services

• Make travel bookings on your behalf

• Communicate about your travel arrangements

• Provide customer support

• Send relevant travel information and updates

• Improve our services and website

• Comply with legal and regulatory requirements

Sharing Your Information

To provide travel services, we may share your information with trusted travel suppliers and partners, including:

• Hotels and resorts

• Airlines

• Cruise lines

• Tour operators

• Ground transportation providers

• Travel insurance providers

• Destination management companies

• Global distribution systems and booking platforms

We only share information necessary to facilitate your travel arrangements.

We do not sell, rent, or trade your personal information to third parties.

Travel Suppliers

In order to arrange your travel, we may provide your personal information to third-party travel suppliers including hotels, airlines, cruise lines, tour operators, transportation providers, and other travel-related service providers.

These suppliers may be located both within and outside Australia and may have their own privacy policies and practices. We encourage you to review the privacy policies of any supplier relevant to your travel arrangements.

Once your information has been provided to a travel supplier for the purpose of fulfilling your booking, their handling of your information will be governed by their own privacy policies and procedures.

International Data Transfers

As part of arranging international travel, your personal information may be transferred to travel suppliers and service providers located outside Australia.

By engaging our services, you acknowledge that some of your personal information may be transferred internationally where necessary to fulfil your travel arrangements.

Payments

In some circumstances, Passport with Paris may collect payment information to facilitate travel bookings and arrangements on your behalf.

Payment information is stored using secure, encrypted systems designed to protect sensitive financial information and is only accessed where necessary to process authorised travel bookings and services.

Payment details may be shared with relevant travel suppliers or authorised payment providers solely for the purpose of completing your travel arrangements.

We take reasonable steps to protect payment information from unauthorised access, disclosure, misuse, or loss and retain payment information only for as long as reasonably necessary to facilitate bookings and comply with legal and business requirements.

Website Analytics & Cookies

Our website may use cookies and analytics tools, including Google Analytics and similar technologies, to help us understand website usage and improve user experience.

Cookies do not typically identify you personally but may collect information about your browsing behaviour, device, and interactions with our website.

You can manage cookie preferences through your browser settings.

Marketing Communications

If you subscribe to our newsletter or marketing communications, we may send you travel inspiration, offers, updates, and relevant content.

We will only send marketing communications where you have opted in or where otherwise permitted by law.

You may unsubscribe at any time by clicking the unsubscribe link in our emails or by contacting us directly.

Data Security

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.

While we take security seriously, no method of electronic transmission or storage can be guaranteed as completely secure.

Data Retention

We retain personal information only for as long as reasonably necessary to provide our services, comply with legal obligations, resolve disputes, maintain business records, and enforce our agreements.

When personal information is no longer required, we will take reasonable steps to securely destroy or de-identify it.

Children's Information

Where travel arrangements involve children, personal information may be collected from a parent or legal guardian solely for the purpose of arranging and managing travel services.

Accessing or Correcting Your Information

You may request access to the personal information we hold about you or request corrections if the information is inaccurate, incomplete, or out of date.

To make a request, please contact us using the details listed below.

Third-Party Websites

Our website may contain links to third-party websites, including travel suppliers, social media platforms, and partner websites.

We are not responsible for the privacy practices, security, or content of these external websites.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our services, legal obligations, or business practices.

The latest version will always be available on our website and will take effect immediately upon publication.

Governing Law

This Privacy Policy is governed by the laws of New South Wales, Australia.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact:

Passport with Paris

Email: hello@passportwithparis.com.au

Website: www.passportwithparis.com.au